Explore Majorel

We’re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world’s most respected brands.

Recognizing a very particular kind of drive in each other, our parent companies Bertelsmann and Saham have entered into a long-term partnership to create a new global leader in customer engagement.

We are relentless, resourceful, resilient and agile. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

We started in Tallinn in 2006 as Arvato and were rebranded to Majorel in the beginning of 2019. Today we offer our services to well-known companies in fashion, airlines, services and tourism industries in 20+ different languages. Success results from every single one of us giving our best. But it is our joint effort that will let us reach our ambitious goals. At Majorel you will find a work environment that encourages teamwork so join us and be a part of #teamMajorel.

Meet our team!

Our Mission

We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.

Our Vision

Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.

60 000+



Years - Avg. client partnership

Clients worldwide


Career development opportunities

Talent Enrichment Program

Compensation for buying eyeglasses

Multicultural and enthusiastic work environment

International company

Wedding support

School graduation gift card from a book store

Child birth support

Different discount offers from our partners

Charity projects

Health events: massage, smoothies, fruits etc.

Company / Team events

Recommending a friend bonus

Taxi vouchers for night shifts

Sport Compensation

Sick leave covered from the second sickness day

Careers in Majorel
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